FAQ
Browse through the most frequently asked questions.

To summon Bergen Hatzalah please dial 201-367-2222 or 212-230-1000.

Since our launch, Bergen Hatzalah has responded to your calls in: American Dream Mall, Bergenfield, Cliffside Park, Closter, Demarest, Edgewater, Englewood, Englewood Cliffs, Fair Lawn, Fort Lee, Hackensack, Hasbrouck Heights, Lodi, New Milford, Paramus, Ridgefield, Ridgefield Park, Rockleigh, Teaneck, Tenafly and on Route 4, Route 17, Route 46, the Palisades Interstate Parkway, the George Washington Bridge, I-80 and I-95.

Bergen Hatzalah is a completely volunteer run service and as such, 100% of your contribution will go directly towards defraying the costs of our lifesaving operations. Those wishing to partner with us financially please visit the Donate page of the website.

All of Bergen Hatzalah’s EMT and physician responders carry first aid equipment, certain lifesaving medications, oxygen and an Automatic External Defibrillator (AED). They also carry handheld radios to communicate with the dispatcher and each other.

Bergen Hatzalah dispatchers and responders provide services to any and all individuals who call our hotline for assistance, regardless of religion, race or any other demographics.

An EMT (Emergency Medical Technician) provides Basic Life Support (BLS) emergency medical care after taking a course of approximately 190 hours of training. A paramedic provides Advanced Life Support (ALS) / Mobile Intensive Care Unit (MICU) emergency medical care after completing a course of approximately 1800 hours of training. Bergen Hatzalah does NOT currently provide MICU/paramedic services as these services are provided exclusively by hospital-based EMS in the State of NJ.

What Bergen Hatzalah has access to that no-other local EMS agency utilizes, is physician responders who are able to provide advanced treatments. They are also able to provide patients and their families with medical advice commensurate with their experience and training.

Those interested in joining Bergen Hatzalah are invited to reach out to us via email at: info@bergenhatzalah.org.

Women may volunteer with Bergen Hatzalah in multiple capacities. As a subsidary of Chevra Hatzalah, Bergen Hatzalah abides by the guidelines set forth by the central organization regarding its first responders. If you are interested in volunteering with Bergen Hatzalah, please contact info@bergenhatzalah.org.

There are several Hatzalah branches located throughout the state of New Jersey including, Central Jersey (Lakewood-area), Essex County (Newark-area), Hudson County, Jersey City, Jersey Shore, Linden, Middlesex County (Edison-area), Passaic/Clifton, Union County (Elizabeth-area), and West Orange/Livingston. For a complete list of NJ Hatzalah agencies visit here.

If you call 911, you will continue to receive the same level of care as you are used to from the volunteers and/or paid EMS professionals who serve your municipality.

Bergen Hatzalah is a separate service people can proactively choose to call if they wish to receive care from Hatzalah volunteers.